SOS Game Support

Open SOS Game, tap Online Mode, sign in with Google (Android) or Apple (iOS), then tap the New Game button and choose Private Room (Invite Link). Share the invite link with your friend — they'll be taken directly into the game when they tap it.

Public Rooms let you create a game anyone can join, or join a room someone else has opened. It's the fastest way to find an opponent when your friends aren't online. You can have one open public room at a time, and up to 5 active games total.

Yes. On the home screen, tap the nickname card (with the pencil icon) to edit it. Your nickname is what opponents see in online matches — your real name from Google or Apple is never shared with other players.

SOS Game supports asynchronous play — your opponent can take their turn whenever they want, even hours or days later. If a match stays inactive too long, you can delete it from the My Games list by tapping the three-dot menu on the right.

Players take turns placing either "S" or "O" letters on the board. Whenever three letters in a row form "S-O-S" (horizontally, vertically, or diagonally), the player who placed the final letter scores one point and gets another turn immediately. The game ends when the board is full. The player with the most points wins.

The "Premium Board Pack" ($0.99 one-time purchase) unlocks the 8×8 and 16×16 board sizes in both AI and online modes. Free board sizes (5×5 and 6×6) remain available to everyone.

Purchase issues are usually resolved by Google or Apple directly:

• Android: Open Play Store → Profile → Payments & subscriptions → Budget & history
• iOS: Settings → Apple ID → Subscriptions, or reportaproblem.apple.com

If the purchase is confirmed on Google/Apple but the feature isn't unlocked in the app, try the Restore Purchases button. If that doesn't work, email us with your order ID.

Only the person creating the room needs to have the Premium Board Pack. If you're joining a premium room via invite link, you can play without purchasing.

We take this seriously. Please email us at support@slafiy.com with:

• Your nickname
• The opponent's nickname
• A screenshot of the offending message
• Approximate time the message was sent

We'll investigate and may remove messages, ban accounts, or both.

Send an email to support@slafiy.com from the email address associated with your Google or Apple account (or your Apple "Hide My Email" relay address if you used that to sign in). Include "Delete SOS Game account" in the subject. We'll confirm and permanently remove all your data (account, matches, chat messages) within 30 days.

Yes. We use Google Firebase which encrypts data in transit and at rest. We don't sell your data or show you ads. See our SOS Game Privacy Policy for full details on what we collect and how we use it.

Sorry about that. Email support@slafiy.com with:

• Device model (e.g., Samsung Galaxy A26, iPhone 14)
• OS version (e.g., Android 14, iOS 17)
• App version (shown at the bottom of the home screen)
• Steps to reproduce the bug

Screenshots or screen recordings help a lot. We fix reported issues in priority order.

Match state is automatically saved to the cloud. Reopen the app and your match will resume from where it left off. If it doesn't, check your internet connection. Firebase requires internet connectivity for online mode.

Yes! AI mode (single player against the computer) works entirely offline. Only online mode requires an internet connection.

Email support@slafiy.com with "Feature Request — SOS Game" in the subject. We read every suggestion and prioritize the most-requested ones for future updates.